Mr. Charles Wendel
President
Financial Institutions Consulting, Inc.
475 Fifth Avenue
New York, NY 10017, USA

Charles Wendel is President of Financial Institutions Consulting in New York, a strategy consulting firm (www.ficinc.com ) dedicated to fostering growth and improving productivity in the financial services sector, with emphasis on small and mid markets and commercial finance. Mr. Wendel’s previous experience includes working as both a banker and a consultant with institutions such as Citibank, Shroders and Bankers Trust, Mercer Management Consulting and McKinsey & Co. Mr. Wendel holds an MBA from Columbia University. Mr. Wendel’s expertise in small business financial services falls into five areas: customer segmentation and value proposition alignment, product development, distribution channel configuration, core process evaluation and redesign, and customer and competitive market research.